Helpdesk & SLA

Ticket handling, settings and SLA services for support requests across the school.

What you can do

Ticket inbox for operational issues

Helpdesk settings for service teams

SLA service and response tracking

Role-based support queues

Status-driven ticket workflow

Operational visibility for admins

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📚

Students, teachers, classes, sections, subjects and academic years — the backbone of your school.

🗓️

Daily attendance, timetables, assignments and leave — for students and staff alike.

📝

Capture prospective-student enquiries and convert them into enrolled students — your admissions pipeline in one place.